Ordering Books
The Peninsula Publishing 100% Satisfaction Guarantee
Peninsula Publishing GUARANTEES first-rate books in pristine condition shipped immediately on having received your order. We will promptly refund your payment or replace your book if it is damaged or faulty in any manner.
Payment Information
A payment by credit card or a corporate purchase order is required for book orders. Payment by Mastercard, VISA, American Express and Discover credit cards are accepted through PayPal’s merchant processing. When completing the check out procedure, you can use your preexisting PayPal account, create a new PayPal account or simply pay with a credit card without a PayPal account. All transactions take place within PayPal’s secure payment processing system.
Payment by credit cards is preferred because it is simple and convenient. However, checks, in U. S. dollars, when associated with corporate purchase orders, are accepted. Payments by check should be coordinated by email or telephone communication ahead of a purchase.
Ordering books by telephone. If you wish to order books by telephone rather than through this website, call us using the following numbers:
From the USA: 203-292-5621
From the UK: 001-203-292-5621
From Australia: 0011-1-203-292-5621
Shipping
Peninsula Publishing prints and distributes its books worldwide from three locations: the United States; the United Kingdom; and Australia. We will fulfill your order from that location that is cheapest for you, the customer. Shipping costs from the US Post Office, UPS, the Royal Mail or others are unloaded and unburdened in any way by Peninsula Publishing so that your shipping costs are always minimized.
Customer Service
If you have a question about your order, shipping, invoice or payment, call us at 203-292-5621 Westport, Connecticut in the United States and/or email us at sales@PeninsulaPublishing.com. In addition, if you have a question or comment about the technical content in any of our books or a question about books dealing with acoustics published by ANY publisher, not just Peninsula Publishing, we will try to help you. We are acousticians as well as publishers and we will do our best to answer your questions. Acoustics is a labor of love for us.
Website General Instructions
We have made effort to ensure that buying a book on the Peninsula Publishing website as simple as possible.
You can search the website for information by either using the “Search” bar on the homepage, catalog or by browsing through our subjects, using the listing on the left hand side of the Peninsula Publishing catalog. While browsing a book title, an “Add to Cart” button will appear on screen, allowing you to add the book to your shopping cart.
You can continue to shop by adding other books to your shopping cart or checking out “My cart” located in the navigation bar at the top of the screen. The checkout page will show you the contents of your shopping cart and give you the option of either removing the book you have placed in the cart or editing the quantity.
If you are ready to finalize the buying process, select “Checkout”. You will not be charged for any books until you proceed all the way through checkout.
Discounts on Purchasing Books
Discounts from 10% to 30% in purchasing Peninsula Publishing books are available on request by telephone at (USA) 203-243-3719 or email at sales@peninsulapublishing.com for special circumstances or non-routine purchases if judged deserving by Peninsula Publishing:
- Customers who are buying 3 or more books
- Teachers
- Librarians
- Members of Acoustical Societies
- Special needs